COVID-19 Statement

COVID-19 Statement

We want to continue to support our community through these difficult times, but in a way that is safe for everyone.

Closing our doors to in-person counselling sessions was a very difficult decision to make. The health and safety of our community is our top priority. This is why in light of the COVID-19 virus, we have made the decision to proceed with phone counselling sessions instead of traditional face-to-face sessions. We want to continue to support our community through these difficult times, but in a way that is safe for everyone.

This decision was made to protect our clients, staff, and to help prevent the spread of the COVID-19 virus. We understand how distressing times like these can be – both for those with and without mental health concerns. If you’re feeling anxious, stressed, or scared, and don’t know how to cope with these feelings, we want to help. Give our office a call at (506)-458-8211 to arrange a phone counselling session with one of our counsellors. You don’t have to go through this alone, we are still here for you.

If you are in crisis, or just need to talk to someone, call Family Enrichment & Counselling. Chimo Helpline is also available to take your calls at 1-800-667-5005. We appreciate your understanding, and cooperation as we attempt to adapt to these circumstances. We will continue to update our social media platforms as new information becomes available. Stay safe everyone!

How to book a phone counselling session:

  • Phone counselling sessions will be approved after having received your payment.
  • Call our office at 458-8211 to arrange a phone counselling session.
  • Make your payment session via e-transfer, or credit/debit.
  • Payment must be received within 24 hours of your appointment, or your appointment will be cancelled.
  • If you have insurance coverage, mention it to the receptionist when calling
  • If you have difficulties paying for a session but desperately need a session, call 506-458-8211 ext. 224 to talk to our Executive Director who will do a financial assessment and approve you for subsidy if possible. Learn more about receiving subsidies.

1. What is social distancing

According to the Government of Canada, social distancing has been proven to be one of the most effective methods of preventing the spread of illness during an outbreak.

Social distancing refers to keeping a physical distance between one another. A distance of 2 meters (or two arms-length) is recommended. By avoiding non-essential contact and gatherings, together we can stop the spread of COVID-19 and foster a healthy community.

Here is how you can do your part and practice social distancing:

  • Avoid non-essential gatherings.
  • Avoid common greetings such as handshakes, and hugs.
  • Avoid crowded areas such as concerts, arenas, and festivals.
  • Limit contact with vulnerable populations such as older adults and those in poor health.
  • Keep a distance of at least 2 meters (2 arms-length) from others.

By following these guidelines set out by the Government of Canada, we can help protect our population’s most vulnerable individuals. Additionally, cooperation with these protocols gives us the best chance of returning to our usual activities in a timely manner. Stay safe everyone!

As a reminder, if you need someone to talk to, please call our office to schedule a phone counselling session. We will still be here to help you through these difficult times, but in a way that is safe for everyone.

2. It’s okay to be scared, angry and sad

It’s normal to be scared, sad, angry, or worried in response to the current crisis. Having emotions is a part of being human and you shouldn’t feel ashamed or alone because of how you feel. Something that can help in times of distress and anxiety is talking to someone you care about and trust. Talking to friends or family members is a good place to start if you’re feeling overwhelmed. If you don’t know where to turn, Family Enrichment is still here for you. If you need to talk, call our office at 458-8211 to arrange a phone counselling session with one of our counselors.

3. What can you do to combat COVID-19 anxiety? Tips for staying well while self-isolating and social distancing

Although social distancing and self-isolation are the best things we can do to combat the spread of the COVID-19 virus, it can take a toll on your wellbeing if you don’t look after yourself properly. Some tips to overcoming the negative effects of the quarantine include:

  • Sticking to a routine or schedule
  • Eating healthy, home-cooked meals, and drinking lots of water
  • Going outside and enjoying nature
  • Doing at home exercises, or going outside for walk / run
  • Making time for a hobby like painting, or reading
  • Getting adequate sleep; try to stick to a bed time
  • Staying connected with loved ones; call your family or friends.

Take care of yourself, make sure others are taken care of, and don’t forget that if you need support Family Enrichment is here to help. Call our office at 458-8211 to arrange a phone counselling session with one of our counselors.

Stay safe everybody, together we will overcome this!

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Our agency stands in solidarity with the #BlackLivesMatter movement

We are committed to providing mental health support for those affected by the recent and longstanding transgressions towards the minority communities. We are dedicated to supporting freedom, liberation and justice for all.

We Are Here For You.

Our agency is currently offering face-to-face, telephone, and video counselling sessions for existing and new clients.

To schedule an appointment please call us at (506) 458-8211 Ext. 220